Terms & Conditions

Welcome to Cute Owl Education. These Terms & Conditions govern your access to and use of the Cute Owl Education website, products, services, digital educational resources, and related content.

By accessing or using our website or purchasing any product or service from us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.

1. About Cute Owl Education

Cute Owl Education provides educational resources and learning products for children, parents, teachers, schools, and educational institutions. Our products may include, but are not limited to:

• Printable worksheets and workbooks
• Phonics learning resources
• Interactive Multimedia Workbooks (IMW)
• Educational videos and presentations
• Quizzes, activities, and assessments
• Educational games and learning materials
• Digital downloads
• Teacher and parent resources
• Workshops and other educational services

We reserve the right to introduce, modify, suspend, or discontinue any product or service at any time.

 2. Eligibility

You must have the legal capacity to enter into an agreement under the applicable laws of your country to make purchases on our website.

If a parent, guardian, teacher, school, or other adult purchases or accesses our products on behalf of a child, that adult is responsible for ensuring that the products are used appropriately and in accordance with these Terms & Conditions.

3. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for any unlawful or fraudulent purpose.
• Attempt to gain unauthorized access to our website, systems, or accounts.
• Copy, reproduce, modify, distribute, or commercially exploit our website content without permission.
• Interfere with the operation or security of the website.
• Use automated systems to scrape, copy, or collect our content without written permission.
• Upload or transmit malicious software or harmful material.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences may occur between the product displayed on the website and the final product, particularly in relation to colors, illustrations, screen display, formatting, or device compatibility.

Cute Owl Education reserves the right to correct errors, inaccuracies, or omissions and to update product information at any time.

5. Digital Products

Some products offered by Cute Owl Education are digital products, including downloadable PDFs, interactive presentations, multimedia workbooks, videos, and other electronic educational resources.

After successful payment, access to a digital product may be provided through download, email, account access, or another method specified on the website.

You are responsible for:

• Providing accurate account and contact information.
• Having a suitable device and software to access the product.
• Maintaining a reliable internet connection where required.
• Keeping your account and access credentials secure.

We do not guarantee that every digital product will work on every device, operating system, browser, or software version.

6. Personal Use Licence

Unless expressly stated otherwise, products purchased from Cute Owl Education are licensed for personal, family, classroom, or other permitted educational use, as specified for the particular product.

Purchasing a product does not transfer ownership of the underlying intellectual property to the purchaser.

You may not, without our prior written permission:

• Resell our digital products.
• Share purchased files publicly.
• Upload our products to file-sharing websites or social media.
• Distribute copies to persons who have not purchased or been authorized to use the product.
• Remove copyright, branding, or ownership notices.
• Modify and sell our products as your own.
• Include our products in another commercial product or course.
• Use our content to create competing commercial products.

Schools, institutions, teachers, tutors, and other organizations should obtain the appropriate licence where a product requires an institutional or multi-user licence.

7. Intellectual Property

All content appearing on the Cute Owl Education website and in our products, including but not limited to:

• Text
• Illustrations
• Characters
• Graphics
• Animations
• Videos
• Audio
• Songs
• Stories
• Worksheets
• Workbooks
• Interactive presentations
• Logos
• Trademarks
• Designs
• Educational activities
• Software and multimedia content

is owned by or licensed to Cute Owl Education and is protected by applicable intellectual property and copyright laws.

Nothing in these Terms & Conditions grants you ownership of our intellectual property.

The names Cute Owl Education, Phonics IMW, and associated characters, logos, artwork, and branding may not be used without our prior written permission.

8. Payments

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, including GST or other statutory charges, may be added where required by law.

Payments must be completed using the payment methods made available on our website.

An order is considered confirmed only after successful payment and confirmation from our payment system.

If a payment is received but an order cannot be fulfilled because of a technical or other error, we will make reasonable efforts to resolve the issue or provide an appropriate refund where applicable.

9. Refunds and Cancellations

Because many of our products are digital educational products that can be accessed or downloaded immediately after purchase, digital products are generally non-refundable once access has been provided or the product has been downloaded, except where a refund is required under applicable law or where Cute Owl Education expressly agrees otherwise.

If you experience a genuine technical problem that prevents you from accessing a purchased digital product, please contact us so that we can investigate and, where appropriate, provide technical assistance, replacement access, or another suitable resolution.

For physical products, workshops, subscriptions, or other services, any applicable cancellation and refund terms may be specified separately on the relevant product or service page.

Nothing in this section is intended to exclude any consumer rights that cannot legally be excluded.

10. Account and Login Information

Where access to a product requires an account, you are responsible for keeping your login credentials confidential.

You must not share your account, username, password, access link, or other authentication information with unauthorized persons.

If you believe that your account has been accessed without authorization, you should notify us promptly.

We may suspend or terminate accounts involved in unauthorized sharing, misuse, fraud, or violation of these Terms & Conditions.

11. Educational Disclaimer

Our products are designed to support children’s learning and educational development. They are intended as educational resources and should not be considered a substitute for professional educational, medical, psychological, or other specialist advice.

Children’s learning outcomes may vary depending on age, ability, learning environment, parental involvement, teaching methods, and other factors.

Cute Owl Education does not guarantee any particular academic, developmental, examination, or learning outcome from the use of our products.

12. Third-Party Services

Our website may use third-party services such as payment gateways, hosting providers, analytics services, video platforms, email services, or other technology providers.

Your use of such third-party services may also be subject to the terms and privacy policies of those providers.

Cute Owl Education is not responsible for the independent operation, availability, or policies of third-party services.

13. Website Availability

We aim to keep our website and digital services available and functioning properly. However, we do not guarantee uninterrupted or error-free availability.

The website or particular services may occasionally be unavailable because of:

• Maintenance
• Technical problems
• Server or hosting issues
• Internet or network problems
• Security incidents
• Third-party service failures
• Events beyond our reasonable control

We may temporarily suspend or modify any part of the website without prior notice where reasonably necessary.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cute Owl Education shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of our website or products.

This may include loss resulting from:

• Inability to access a product
• Device or software compatibility issues
• Internet connection problems
• Unauthorized access to an account caused by the user’s failure to protect their credentials
• Misuse of educational materials
• Temporary website or service interruptions

Nothing in these Terms & Conditions limits liability where such limitation is prohibited by applicable law.

15. User-Submitted Content

If you submit reviews, feedback, suggestions, testimonials, comments, images, or other content to Cute Owl Education, you confirm that you have the necessary rights to submit that content.

You grant Cute Owl Education permission to use such content for legitimate business, promotional, marketing, or product-improvement purposes, subject to applicable law and our Privacy Policy.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

17. External Links

Our website may contain links to third-party websites or services.

These links are provided for convenience or informational purposes. Cute Owl Education does not necessarily endorse or control those third-party websites and is not responsible for their content, availability, security, or privacy practices.

18. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

19. Termination

We reserve the right to suspend or terminate access to our website, accounts, or products where we reasonably believe that a user has:

• Violated these Terms & Conditions.
• Engaged in fraudulent or unlawful activity.
• Shared or distributed our products without authorization.
• Attempted to compromise our website or systems.
• Misused our intellectual property.

Termination does not affect rights or obligations that arose before termination.

20. Force Majeure

Cute Owl Education shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including natural disasters, government actions, internet or telecommunications failures, cyber incidents, strikes, pandemics, war, or other similar events.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts in Maharashtra, India.

22. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in full force and effect.

23. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any other policies or terms specifically applicable to a particular product or service, constitute the agreement between you and Cute Owl Education regarding your use of our website and products.

24. Contact Us

If you have questions regarding these Terms & Conditions, products, payments, refunds, or technical issues, please contact us through the contact information provided on our website.

Cute Owl Education

Website: cuteowleducation.com

Email: cuteowledu@gmail.com